Sponsored bots and ownership
Understand customer consent, vendor access and personal payment takeover.
Ownership and funding
A sponsored bot lives in the customer’s personal MonCha account. The enterprise funds its assigned tier and consumes a slot from its contract. The customer can edit the bot directly. The vendor can manage only the bots connected through its approved sponsorship, subject to consent and scope.
Review a connection
Enterprise deactivation or an expired contract stops funded service while retaining bot data. Disconnecting the vendor ends its access and sponsorship. Review the displayed consequences before confirming.
- Open Sponsored bots in the customer dashboard.
- Review the sponsoring application and the affected bot.
- Check sponsorship/service status before changing the funding arrangement.
- Use the available disconnect or personal payment controls for the intended action.
Take over payment personally
A completed takeover removes vendor access and releases the sponsored enterprise slot. This differs from transferring the bot to another MonCha owner.
- Choose the payment takeover action for the sponsored bot.
- Review the offered plan/price and complete checkout as the customer.
- Wait for payment confirmation; the success redirect alone is insufficient.
- Verify that the same bot and its data are retained and that service is active.
- Review normal Billing for the new subscription.