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Billing history and receipts

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Search the full guides for topics such as renewal, ticket alerts, OAuth or knowledge refresh.

Use numbered pages, choose 5/10/50/100 rows and download invoice PDFs.

On this page

Find an invoice

  1. Open Dashboard → Billing and scroll to Billing history.
  2. Choose 5, 10, 50 or 100 rows using the page-size selector.
  3. Use the numbered pages and previous/next controls to move through the available history.
  4. Match the invoice number, amount, date and status to the purchase you are investigating.
  5. Choose PDF on that invoice to open or download its receipt when available.

What the list tells you

Invoices are shown newest first. Changing page size changes the number of visible invoice rows. Pagination controls reflect the available invoice history; a workspace with a small history may have only one page. The currency and amount belong to each invoice, so use that row when checking a past charge.

  • A paid invoice records that payment; it is not the next renewal date.
  • Your subscription card shows the current subscription and upcoming renewal information.
  • Use Manage subscription for payment details and subscription changes.
  • If a purchase is missing, check the workspace and whether payment completed.

A PDF or invoice is unavailable

Refresh Billing after a recently completed payment. If a PDF link is unavailable, inspect the invoice in the billing portal if offered, or contact support with its invoice number. Do not create another checkout merely to obtain a receipt.

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