# MonCha > Documentation for MonCha workspaces, bots, knowledge, channels, support, billing and integrations. ## Guides - [Quickstart](https://dev-moncha.com/docs/quickstart/): From zero to a bot answering customers on your site — about five minutes. - [Workspaces and access](https://dev-moncha.com/docs/workspaces/): Choose the right workspace and understand ownership and bot access. - [Create and purchase bots](https://dev-moncha.com/docs/bots/): Understand trial bots, included slots, extra bots and enterprise tiers. - [Transfer a bot](https://dev-moncha.com/docs/bot-transfer/): Check recipient eligibility and complete an ownership transfer. - [Knowledge base](https://dev-moncha.com/docs/knowledge-base/): Everything your bot knows. It answers only from here — nothing else. - [Import from Notion](https://dev-moncha.com/docs/notion/): Authorize Notion, select shared pages and import into the selected bot. - [Import from Google Drive](https://dev-moncha.com/docs/google-drive/): Connect Google, select supported files and track the import. - [Training, refresh and failures](https://dev-moncha.com/docs/knowledge-refresh/): Read processing states, retry failed knowledge and understand auto-sync. - [Bot settings](https://dev-moncha.com/docs/bot-settings/): How your assistant thinks, sounds, and answers. - [Test in Playground](https://dev-moncha.com/docs/playground/): Check answers, fallback and changes before visitors use your bot. - [Install the widget](https://dev-moncha.com/docs/install/): Three ways to put your bot in front of customers. - [Customize the widget](https://dev-moncha.com/docs/customize/): Everything on the Widget page updates instantly on your live site — you never re-paste the snippet. - [Dictation and live voice](https://dev-moncha.com/docs/voice/): Use microphone dictation to compose a message, or enable live voice calls for a spoken conversation. - [WhatsApp](https://dev-moncha.com/docs/whatsapp/): Connect a WhatsApp Business number from Dashboard → Integrations, or get a number from MonCha billed monthly in your plan currency. MonCha answers there with the same knowledge as your website chat. - [Email Inbox](https://dev-moncha.com/docs/inbox/): Give a paid bot your company email. Visitors write support@yourcompany.com; you forward that mailbox to MonCha and add DNS so the bot can reply as you. - [Work with inbox threads](https://dev-moncha.com/docs/inbox-operations/): Use connected email, signatures and thread history; troubleshoot delivery. - [Conversations and handoff](https://dev-moncha.com/docs/conversations/): Read transcripts and connect unresolved questions to human support. - [Tickets and departments](https://dev-moncha.com/docs/tickets/): A dedicated Support tab in the widget, so customers can open a ticket and chat live with your team — no email round-trips. - [Contacts and visitor identity](https://dev-moncha.com/docs/contacts/): Find visitor contacts, verified identities and linked support tickets. - [Leads](https://dev-moncha.com/docs/leads/): Turn conversations into contacts — and know when a person needs to step in. - [Bookings](https://dev-moncha.com/docs/bookings/): Let website visitors request an appointment from the widget. You approve, reject, reschedule, or cancel each request — clinics, gyms, salons, turf bookings, and hourly hire. - [Email notifications](https://dev-moncha.com/docs/notifications/): Understand who receives leads, tickets, bookings, summaries and billing emails. - [Analytics and metrics](https://dev-moncha.com/docs/analytics/): Your customers are telling you what your website is missing. This is where you read it. - [Country and regional analytics](https://dev-moncha.com/docs/regions/): Explore country-level activity and the limits of location data. - [Scheduled chat summaries](https://dev-moncha.com/docs/chat-summaries/): Choose a 30- or 90-day cadence and understand reports and empty periods. - [Team roles and permissions](https://dev-moncha.com/docs/team/): Invite teammates, assign roles and limit which bots they can access. - [Plans and quotas](https://dev-moncha.com/docs/plans/): What each plan includes, how extra bots and add-ons work, and how usage is counted. - [Renewals and payment recovery](https://dev-moncha.com/docs/billing/): Manage subscriptions, failed payments, cancellation and restored access. - [Billing history and receipts](https://dev-moncha.com/docs/invoices/): Use numbered pages, choose 5/10/50/100 rows and download invoice PDFs. - [Usage pools and reset dates](https://dev-moncha.com/docs/usage/): Understand standard, extra-bot and enterprise allowances and monthly resets. - [Enterprise](https://dev-moncha.com/docs/enterprise/): A private contract with per-bot plan tiers, custom pricing, and branding removal included free. - [API & Agents overview](https://dev-moncha.com/docs/api/): Access bots, knowledge, chat, conversations, leads, analytics and bookings through a scoped REST API or hosted MCP server. Available with live Growth or higher API access. - [API tokens and scopes](https://dev-moncha.com/docs/api-tokens/): Create, restrict, expire and revoke workspace API tokens. - [REST API reference](https://dev-moncha.com/docs/api-reference/): Requests, responses and scopes for the regular workspace /v1 API. - [API errors and limits](https://dev-moncha.com/docs/api-errors/): Handle validation, authentication, permissions, quotas and rate limits. - [MCP connections and tools](https://dev-moncha.com/docs/mcp/): Connect an agent with OAuth or a token and use the 11 available tools. - [Connect an MCP client](https://dev-moncha.com/docs/mcp-clients/): Remote MCP setup, client configuration and connection troubleshooting. - [Functions](https://dev-moncha.com/docs/functions/): Let the bot do things, not just say things. It calls your API mid-conversation and answers with live data. - [Webhooks](https://dev-moncha.com/docs/webhooks/): MonCha POSTs signed events to your systems the moment they happen. - [Webhook event reference](https://dev-moncha.com/docs/webhook-events/): Event envelopes, payload fields, deduplication and delivery behavior. - [Enterprise Vendor API](https://dev-moncha.com/docs/vendor-api/): Offer customer-owned MonCha bots from your enterprise application: connect, create, train and manage. - [Vendor integration workflow](https://dev-moncha.com/docs/vendor-recipes/): Build connect, create, train and install flows using vendor credentials. - [Sponsored bots and ownership](https://dev-moncha.com/docs/sponsorships/): Understand customer consent, vendor access and personal payment takeover. - [Troubleshooting](https://dev-moncha.com/docs/troubleshooting/): Find the right checks for setup, answers, permissions, channels and billing. ## Machine-readable references - [Complete documentation](https://dev-moncha.com/llms-full.txt) - [Workspace API OpenAPI](https://dev-moncha.com/openapi.json) - [Deployed workspace API OpenAPI](https://api.dev-moncha.com/v1/openapi.json) - [Enterprise Vendor OpenAPI](https://dev-moncha.com/vendor-openapi.json) - [Vendor text reference](https://dev-moncha.com/vendor-api.txt) - [Agent installation prompt](https://dev-moncha.com/agent-setup/prompt.md) Workspace API & Agents and Enterprise Vendor API use separate credentials and authorization. Use the guide for your integration.